Support

AFTERCELL: Mercy Protocol

Need help? Contact Bulldozer Studios at support@bulldozerstudios.com. Include the game name, platform, app version/build if known, device model/OS version, and a short description of what happened. Do not send passwords, full payment-card numbers or other unnecessary sensitive information.

Common support topics

• installation and startup
• local save/reset issues
• performance and controls
• purchase/download issues if a paid release or DLC is offered

Save and progress problems

Before deleting or reinstalling the app, check whether the game stores progress only on the device or whether the feature you use has cloud/transfer support. Reinstalling a local-only game can permanently remove local progress.

Purchases and subscriptions

If the current release offers purchases, charges are processed by the platform store. Use the game’s Restore Purchases function where available. Subscription cancellation is handled through the Apple App Store or Google Play account used to subscribe. Deleting local game data or a Bulldozer Studios profile does not automatically cancel a store subscription.

Refunds

Platform-billed refund requests are generally handled through Apple or Google under their applicable refund processes and policies.

Privacy and deletion

Privacy Policy: https://bulldozerstudios.com/privacy/mercy-protocol

Delete Data: https://bulldozerstudios.com/delete-data/mercy-protocol

Terms/EULA: https://bulldozerstudios.com/terms/mercy-protocol