Delete Data

You can delete your Pharma Radar account and personal workspace at any time.

Delete inside the app

1. Open Pharma Radar and sign in to the account you want to delete.
2. Open Account.
3. Tap Delete account and data.
4. Confirm the deletion.

The deletion request uses your authenticated session. When deletion completes, you are signed out.

Request deletion outside the app

Use this page’s deletion request form or email support@bulldozerstudios.com with the subject “Delete my Pharma Radar account”. For email requests, contact us from the email address used for your Pharma Radar account so ownership can be verified without requesting your password.

What is deleted for a personal workspace

• the authentication account, sessions and identities controlled by the Pharma Radar service;
• questions, quotes, orders and delivered answers associated with the personal workspace;
• shortlists and watched suppliers;
• the personal credit wallet and credit ledger;
• account preferences and personal workspace membership; and
• support/correction cases associated only with the personal workspace.

Shared organisation workspaces

Business records owned by a shared organisation may remain for that organisation. Your user link is removed where supported by the data model.

What may be retained

Store transaction records needed for tax, accounting, refunds, chargebacks and disputes may be retained without your name or email for seven years from the transaction date. Deleted rows may remain in encrypted database backups until the applicable backup-retention window expires. Apple and Google maintain records governed by their own privacy and retention policies.

Subscriptions

Deleting your Pharma Radar account does not automatically cancel an App Store or Google Play subscription. Cancel the subscription separately in your store subscription settings.